Terms of Use

Effective Date: Jan 1, 2024
Renaissance Hospitality Group

Welcome to the website of Renaissance Hospitality Group (“we,” “our,” or “us”). By accessing or using our websites, mobile applications, or any related services (collectively, the “Services”), you agree to be bound by these Terms of Use. If you do not agree with any of these terms, please do not use our Services.

1. Eligibility

By using our Services, you confirm that you are at least the age of majority in your jurisdiction and are legally capable of entering into binding contracts. If you are using the Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

2. Services Provided

Renaissance Hospitality Group offers catering services (BBQ, office, school, wedding), event planning, food delivery, and other hospitality-related services through its affiliated brands and platforms. All services are subject to availability and may vary by location.

3. User Conduct

You agree to use our Services only for lawful purposes. You agree not to:

• Violate any applicable laws or regulations
• Submit false or misleading information
• Use our Services to harm, harass, or defraud others
• Interfere with or disrupt our website or servers
• Attempt to gain unauthorized access to our systems

4. Intellectual Property

All content on our website—including text, images, logos, and software—is the property of Renaissance Hospitality Group or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or exploit any part of our Services without prior written consent.

5. Ordering and Payments

When placing an order for catering or services:

• All information you provide must be accurate and complete
• Pricing is subject to change without notice
• We reserve the right to cancel or refuse any order
• Payments are processed securely through third-party providers

6. Cancellation and Refunds

Our cancellation and refund policy may vary by service or event type. Please refer to individual order confirmations or contact us directly for specific terms. In general, cancellations must be made within a specified window to be eligible for a refund.

7. Third-Party Links

Our Services may include links to third-party websites. We do not control or endorse these sites and are not responsible for their content, policies, or practices. Accessing third-party websites is at your own risk.

8. Disclaimers

Our Services are provided “as is” without warranties of any kind, either express or implied. We do not guarantee that the Services will be uninterrupted or error-free, or that defects will be corrected.

9. Limitation of Liability

To the fullest extent permitted by law, Renaissance Hospitality Group shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Services.

10. Indemnification

You agree to indemnify and hold harmless Renaissance Hospitality Group and its affiliates from any claims, liabilities, damages, and expenses arising from your use of the Services or your violation of these Terms.

11. Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated effective date. Continued use of our Services after changes means you accept the revised Terms.

12. Governing Law

These Terms shall be governed by the laws of the Province of [Insert Province] and the applicable laws of Canada, without regard to conflict of law principles.